Billing Questions for Lab Work

Lab _drawIMPORTANT: We use numerous, specialty labs to process the samples that we draw in our office.

While some standard lab tests can be sent to LabCorp or Quest, please note that many of the functional medicine lab testing will be sent to Genova, Vibrant America or CPL.

We cannot guarantee that these companies are in-network with your insurance company.

For this reason, we have provided our direct representatives contact information below, who can explain to you the pricing and billing structure for the suggested tests your child will be having.

You will be billed by the lab company directly, and all billing questions should be directed to them using the information below.

Our office will not handle billing questions regarding lab bills received in the mail; therefore we strongly suggest that you keep this information and have your questions answered prior to scheduling your appointment.

1. Genova - Cathy Hauptstueck at (214) 537-9270 or email:

2. Vibrant - Cesar Lopez at (817) 914-2159 or email:

3. CPL - Brenda Jones at (469) 374-2300 or email:

4. Quest - Billing office at 972-916-3200 

5. LabCorp - Billing office at 972-566-7500

Written by Lori at 00:00

Telehealth Appointments at Healthy Kids Pediatrics, Frisco

We are excited to announce that beginning in February, 2018, Healthy Kids Pediatrics will be offering telehealth appointments to all our patients.

These appointments can be done from your office, on the go or from the comfort of your own home.

Telehealth appointments will be for:

Telehealth Photo

  • Lab reviews
  • Follow up appointments
  • Medication discussions & any advice required
  • Chronic conditions and concerns

In the past we have utilized a triage nurse to answer patient questions. However going forward, we will no longer be answering questions via phone call but with an actual live video appointment with one of our providers.

Please note that this includes emails sent to the office. You may of course send an email with questions to the office and a telehealth appointment will be scheduled for you.

Please contact your insurance companies to see if telehealth is a covered benefit with your insurance plan. This is not something we can check for you, you will have to look into your benefits via phone call or online.

Telehealth appointments will be billed to your insurance.

If you are a self-pay patient, you will be able to pay for the appointment online through our epayments section of our patient portal. (epayments will be available in February).

Dr. Bain and our other providers will NOT be conducting sick or well child appointments via telehealth. At HKP we believe that we need to physically be able to see, assess and examine your children if they are not feeling well, as they may require further testing. They will, however answer any questions you may have regarding medications or advice needed via telehealth.

You must have signed up for our patient portal to be able to have a tele-health appointment. You can download the Healow app to your phone or can access Healow through the patient portal when it is time for your appointment.

Please note your child must also have been seen within the last 6 months in our office to be able to conduct a telehealth appointment.

Written by Lori at 00:00

Natural Prevention and Support for Illness

Natural Prevention &Michelle Rowton, Nurse Practitioner at Healthy Kids Pediatrics, shares the following tips for immune boosters, as well as support systems for active illnesses. 

It's that time of year again. Remember! You need to be prepared. Support yourself during this time of year and these things work best if used at the first hint of symptoms!


Basic Immune Boosters:

1. Vitamin D daily dose:


Spring/ Summer

Fall/ Winter

Sick Dose

<2 yrs

400 IUs

800 IUs

1600 IUs

3 yrs

400 IUs

800 IUs

3,000 IUs

4 yrs

400 IUs

800 IUs

4,000 IUs

5 yrs

800 IUs

1200 IUs

5,000 IUs

6 yrs

800 IUs

1200 IUs

6,000 IUs

7 yrs

800 IUs

1200 IUs

7,000 IUs

> 8 yrs

1,000 IUs

2,000 IUs

8,000 IUs


2,000 IUs

5,000 IUs

10,000 IUs

Pregnancy/ Nursing

5,000 IUs

5,000 to 10,000 IUs

10,000 IUs

2. Elderberry Syrup Daily Dose:




1 yr to 3 yrs

1 tsp once a day

1 tsp 3 to 5 times a day

3 yrs and up

2 tsp once a day

2 tsp 3 to 5 times a day

*** Elderberry syrup may be given to Infants over 9 months of age IF there is NO HONEY in the syrup. Be very careful and read labels. ***

3. Briar Rose: Herbal Immune booster dose:




4 mo to 18 mo

5 drops once a day

5 drops 3 times a day

18 mo to 3 y.o

8 to 10 drops once a day

8 to 10 drops 3 times

3 yrs to 12 yrs

10 drops once a day

10 drops 3 times a day

12 yrs to adult

25 drops once a day

25 drops 3 times a day

*** Briar Rose may not be given before 4 months of age. Nursing mother's may take for support of themselves and infant.***

4. Vitamin C:

It is impossible to overdose on vitamin C. You know that you are "saturated" when it dumps to the GI tract, which causes a loose stool. Generally with children they do best with chews or a powder. Ideally the source would be "corn free" but this is not easy to find. Doses in supplements tend to be very low. Children's supplements tend to be around 250mg. It may be completely acceptable to give 2 or 3 a day depending on the child. Adult doses tend to be between 1,000mg and 2,000mg however someone may need 5,000 mg a day. Adults may need up to 10,000 to 50,000 mg at onset of illness until saturated.

5. Probiotics: Pill form, fermented foods, kombucha and kefir. Rotate products.

Support of Systems For Active Illness:

Please see above for sick doses of Elderberry syrup, vitamin D, and Briar Rose. All are applicable to all illnesses.

1. Colloidal Silver: Silver has been shown to kill viruses, bacteria and fungus. It has been successfully used in the Air Force to treat MRSA infections. Silver should NOT be taken daily as there is a lifetime limit. It may be taken 3 to 5 times a day for active illness. The silver product that you use should state a concentration of 10 ppm, such as Sovereign Silver or Smart Silver. 3 and under can take ½ tsp per dose, while 3 and over can take 1 tsp per dose. It can also be used topically for skin infections, bug bites, and pink eye.

2. Lithy Tree: Herbal Cough Support



4 mo to 18 mo

5 drops 3 times a day

18 mo to 3 y.o

8 to 10 drops 3 times

3 yrs to 12 yrs

10 drops 3 times a day

12 yrs to adult

25 drops 3 times a day

3. Activated Charcoal: Charcoal can be used orally at onset or exposure to stomach bugs. It can be found in pill form and either swallowed or opened into a drink for younger children. It will bind to the organism moving the illness along faster as well as slow down diarrhea. You might see black coming out in the stool which is normal. Once diarrhea has greatly slowed, stop the charcoal as it can cause constipation. Always have this on hand! When a stomach bug hits, the stores that typically carry it will sell out quickly. Charcoal is also great as a paste for bug bites and stings.

4. Probiotics: Use during all illness. During stomach bugs, "sandwich" the antibiotic with charcoal. This means that in active illness when small amounts of fluids are provided, provide charcoal first, then later probiotic, then later charcoal.

5. Coconut Water: Always have coconut water on hand for hydration related to exercise, overheating, and stomach bugs. Coconut water is used in other countries for IV hydration and can work very well orally. Be careful, if you use too much during active illness, you could cause diarrhea.

6. Bentonite Clay: Clay can be used in the same way charcoal can for abdominal illness. It is also great in the bathtub as a gentle detox and mineral supplementation. Clay can be made into a paste with colloidal silver to treat any skin issue including staph infections, bug bites and stings, diaper rash etc. Clay can be used with hives that are not severe or approaching the mouth/ airway. Leave on until dry then remove with water or a wet cloth. May be repeated hourly for things like brown recluse bites.

7. Manuka Honey: This honey is very expensive. It is the go to in treatment for MRSA and staph skin infections as well as severe bites such as brown recluse. In these instances it is worth the money. After a clay and silver pack, apply honey until next pack. May be repeated hourly for severe bites, otherwise 2 to 3 times a day, with one of those being prior to bed.

Other supplements for your arsenal:



Quercetin with Bromelain

Immuni- T

Oregano Oil- food grade

Essential Oils:

Thieves oil: Can be used on the bottom of the feet daily for prevention or during illness several times a day.

Eucalyptus and RC oils: Great for diffusing during colds. (Do not diffuse Eucalyptus around young children)

Oregano oil: Great for bacterial and viral issues.

Peppermint oil: Fevers and headaches.

Digize: Rub to the abdomen.

Written by Lori at 00:00

Meet the Medical Team at Healthy Kids Pediatrics

Dr. Bain of Healthy Kids Pediatrics is privileged to have helped so many patients who suffer from complex, chronic diseases like eczema, asthma and allergies.

Since 2006 Dr. Bain has brought a more holistic approach to the treatment of children with the purpose of helping kids become healthier, not just managing their symptoms.Providers

In keeping with her passion for holistic and truly integrative medical care, Dr. Bain has pursued additional expertise and fellowship certification through the American Board of Integrative and Holistic Medicine as well as the Institute of Functional Medicine, in order to provide the best medical care possible for her patients.

With each passing year, more and more parents seek the assistance of Dr. Bain and her knowledge of functional medicine to develop a customized, comprehensive, interventional treatment plan that reestablishes balance and functionality and restores health to children.

Dr. Bain enjoys spending time with her patients and their families, reviewing their histories and looking at the interactions among genetic, environmental, and lifestyle factors that can influence long-term health and complex, chronic disease.

Dr. Bain is grateful for her two excellent nurse practitioners who also use both alternative and traditional approaches to treating our patients.   

How Our Medical Team Serves Our Patients

Dr. Bain

  • Newborns
  • Well child visits ages 3-5 to develop a vaccine plan.
  • Functional medicine appointments - These are about 45-minutes per visit.
  • Lab reviews & follow ups

Nurse Practitioner Kim Andrews

  • Well child visits ages 0-18 years, with an emphasis on ages 6-18.
  • Sick appointments

Nurse Practitioner Michelle Rowton

  • Well child visits ages 0-24 months
  • Sick appointments ages 0-24 months
  • Lab reviews and follow ups

Healthy Kids Pediatrics is a holistic, pediatric practice. Our entire team utilizes alternative and
traditional approaches to healthcare. We look forward to serving our patient families.


Written by Lori at 00:00

How To Thrive, Not Just Survive Winter! Informational Seminar

ThriveDr. Bain is hosting a FREE wellness workshop on

Saturday, November 14 
8:30 am - 11:30 am

At Healthy Cooking of Texas, LLC on El Dorado in McKinney.

Visit their website.

Julie Hornok will discuss essential oils for: 
  • Whole body wellness.
  • Raising the immune system.
  • Prepping for winter.
Dr. Bain will discuss nutrition and supplements as well as touch on homeophrophylaxis vaccines .

RSVP to  

Written by Lori at 00:00



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